![]() ![]() While you need to have the correct domains in the SPF file there are other issues like over 10 domains to lookup or multiple SPF files etc. SPF is a good piece of the puzzle because they would have to hack your server in order to modify your SPF file. Email goes into the spam folder when the spam probability goes over a certain threshold. SPF is a file that sits on your server and if the email is sent from and IS NOT in the SPF file then the probability of the email being spam increases. Same thing for Gmail and Microsoft in that they are sent from Gmail or Microsoft servers. While it appears that emails are sent from your domain () they really go through Zoho’s domain (,, ). The less authenticated an email is the greater chance it end up in the spam folder. To prevent email spoofing, email servers use protocols like SPF, DKIM and DMARC which provide “email authentication”. Sending email has no built in authentication, which mean you can pretend to be Bill Gates or anyone. ![]() If your SPF has issues you can fill out the form at the bottom and you will be sent an SPF that works for free. ![]() You can reduce emails going into the spam folder by having your SPF(explained below) setup properly for Zoho CRM or other Zoho apps.Įnter your website below to instantly know if you SPF is setup properly for Zoho in North America. Yes, you can tell them to white-list your email but that is a pain and unprofessional. No one likes that uneasy feeling of sending an important email then praying it did not end up in their spam folder. ![]()
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